Effective Date: March 25, 2025 | Version 1.0

1. Introduction

Welcome to Rank1688 ("we," "us," or "our"), a vendor and product ranking platform for 1688.com suppliers. These Terms of Service ("Terms") constitute a legally binding agreement between you and Rank1688 governing your access to and use of our website at rank1688.com, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Definitions

For clarity, the following terms have specific meanings throughout this agreement:

  • "Service" means the Rank1688 website, applications, APIs, and all related services we provide.
  • "User," "You," and "Your" refer to any individual or entity accessing or using the Service.
  • "Account" means your registered account on our Service.
  • "Content" means all data, text, images, rankings, analytics, and other materials available through the Service.
  • "1688.com" refers to the Alibaba Group's B2B e-commerce platform from which we source vendor and product data.
  • "Subscription" means a paid plan that provides access to premium features.

3. Service Description

3.1 What We Provide

Rank1688 provides analytics and ranking services for vendors and products listed on 1688.com. Our Service helps businesses identify reliable suppliers, track market trends, and make informed sourcing decisions.

3.2 Data Source and Independence

All vendor and product data displayed on our Service is collected from publicly available information on 1688.com. We are not affiliated with, endorsed by, or officially connected to 1688.com, Alibaba Group, or any of their subsidiaries.

3.3 Data Accuracy

While we strive for accuracy, we cannot guarantee that all information is complete, current, or error-free. Data is provided "as is" for informational purposes only. You should independently verify any information before making business decisions.

3.4 Update Frequency

We update our database daily. However, discrepancies may occur between our Service and 1688.com due to update schedules, caching, or technical limitations.

4. User Accounts

4.1 Account Registration

To access certain features, you must create an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Be at least 18 years old or the legal age in your jurisdiction
  • Create only one account per person or legal entity

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

4.3 Account Suspension and Termination

We may suspend or terminate your account without prior notice if you:

  • Violate these Terms or applicable laws
  • Engage in fraudulent or harmful activities
  • Fail to pay subscription fees when due
  • Create multiple accounts to circumvent restrictions

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service for lawful business purposes, including:

  • Researching vendors and products for sourcing decisions
  • Tracking market trends and rankings
  • Saving favorites and creating watchlists
  • Exporting data within your subscription limits

5.2 Prohibited Activities

You must not:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use automated tools to scrape, crawl, or extract data beyond permitted API usage
  • Resell, redistribute, or commercially exploit Service data without written permission
  • Transmit viruses, malware, or harmful code
  • Interfere with or disrupt the Service's infrastructure
  • Impersonate others or provide false information
  • Circumvent usage limits or access restrictions
  • Use the Service to harm 1688.com vendors or their businesses

6. Subscriptions and Payments

6.1 Free and Paid Plans

We offer both free and paid subscription plans. Free accounts have limited features and access. Paid subscriptions unlock additional features, higher export limits, and priority support.

6.2 Billing and Payment

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payments are processed through our third-party payment providers (e.g., PayPal)
  • All fees are quoted and payable in USD unless otherwise specified
  • You authorize us to charge your payment method for recurring fees

6.3 Refund Policy

All payments are non-refundable except:

  • If we terminate your account without cause during a paid period
  • If required by applicable consumer protection laws
  • At our sole discretion for documented service issues

6.4 Price Changes

We may adjust pricing with 30 days' advance notice. Price changes will not affect your current billing period.

6.5 Cancellation

You may cancel your subscription at any time. Upon cancellation, you retain access until the end of your current billing period.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its design, features, analytics algorithms, and original content, is owned by Rank1688 and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written consent.

7.2 Third-Party Content

Vendor and product data displayed on our Service is sourced from 1688.com and may be subject to intellectual property rights held by 1688.com, Alibaba Group, or the respective vendors and manufacturers.

7.3 User License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes, subject to these Terms.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We specifically disclaim:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Any warranty that the Service will be uninterrupted, secure, or error-free
  • Any warranty regarding the accuracy or reliability of vendor/product data
  • Any warranty that data will meet your specific business requirements

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • We shall not be liable for loss of profits, revenue, data, or business opportunities
  • Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
  • We are not responsible for decisions you make based on Service data

These limitations apply regardless of the legal theory (contract, tort, or otherwise) and even if we were advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Rank1688 and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your violation of these Terms
  • Your use of the Service
  • Your violation of any third-party rights
  • Any content you submit or transmit through the Service

11. Third-Party Links and Services

Our Service may contain links to 1688.com and other third-party websites. These links are provided for convenience only. We do not control, endorse, or assume responsibility for any third-party content, privacy policies, or practices. Your use of third-party services is at your own risk.

12. Service Modifications and Availability

We reserve the right to:

  • Modify, suspend, or discontinue any part of the Service at any time
  • Perform scheduled or unscheduled maintenance
  • Update features, pricing, or usage limits

We will make reasonable efforts to notify users of significant changes. We are not liable for any Service interruptions or modifications.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us first to attempt to resolve any dispute informally. Most issues can be resolved through our customer support.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Vietnam, without regard to conflict of law principles.

13.3 Jurisdiction

Any legal proceedings shall be brought exclusively in the courts located in Ho Chi Minh City, Vietnam, and you consent to personal jurisdiction in such courts.

14. Changes to Terms

We may update these Terms from time to time. When we make changes:

  • We will update the "Effective Date" at the top of this page
  • For material changes, we will provide at least 30 days' notice via email or Service notification
  • Your continued use of the Service after changes take effect constitutes acceptance of the new Terms

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rank1688 regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

16. Contact Us

If you have questions about these Terms or need to report a violation, please contact us:

Rank1688 Support

Email: support@rank1688.com

By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.