Terms of Service
Effective Date: March 25, 2025 | Version 1.0
1. Introduction
Welcome to Rank1688 ("we," "us," or "our"), a vendor and product ranking platform for 1688.com suppliers. These Terms of Service ("Terms") constitute a legally binding agreement between you and Rank1688 governing your access to and use of our website at rank1688.com, mobile applications, and related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
2. Definitions
For clarity, the following terms have specific meanings throughout this agreement:
- "Service" means the Rank1688 website, applications, APIs, and all related services we provide.
- "User," "You," and "Your" refer to any individual or entity accessing or using the Service.
- "Account" means your registered account on our Service.
- "Content" means all data, text, images, rankings, analytics, and other materials available through the Service.
- "1688.com" refers to the Alibaba Group's B2B e-commerce platform from which we source vendor and product data.
- "Subscription" means a paid plan that provides access to premium features.
3. Service Description
3.1 What We Provide
Rank1688 provides analytics and ranking services for vendors and products listed on 1688.com. Our Service helps businesses identify reliable suppliers, track market trends, and make informed sourcing decisions.
3.2 Data Source and Independence
All vendor and product data displayed on our Service is collected from publicly available information on 1688.com. We are not affiliated with, endorsed by, or officially connected to 1688.com, Alibaba Group, or any of their subsidiaries.
3.3 Data Accuracy
While we strive for accuracy, we cannot guarantee that all information is complete, current, or error-free. Data is provided "as is" for informational purposes only. You should independently verify any information before making business decisions.
3.4 Update Frequency
We update our database daily. However, discrepancies may occur between our Service and 1688.com due to update schedules, caching, or technical limitations.
4. User Accounts
4.1 Account Registration
To access certain features, you must create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Be at least 18 years old or the legal age in your jurisdiction
- Create only one account per person or legal entity
4.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
4.3 Account Suspension and Termination
We may suspend or terminate your account without prior notice if you:
- Violate these Terms or applicable laws
- Engage in fraudulent or harmful activities
- Fail to pay subscription fees when due
- Create multiple accounts to circumvent restrictions
5. Acceptable Use Policy
5.1 Permitted Use
You may use the Service for lawful business purposes, including:
- Researching vendors and products for sourcing decisions
- Tracking market trends and rankings
- Saving favorites and creating watchlists
- Exporting data within your subscription limits
5.2 Prohibited Activities
You must not:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use automated tools to scrape, crawl, or extract data beyond permitted API usage
- Resell, redistribute, or commercially exploit Service data without written permission
- Transmit viruses, malware, or harmful code
- Interfere with or disrupt the Service's infrastructure
- Impersonate others or provide false information
- Circumvent usage limits or access restrictions
- Use the Service to harm 1688.com vendors or their businesses
6. Subscriptions and Payments
6.1 Free and Paid Plans
We offer both free and paid subscription plans. Free accounts have limited features and access. Paid subscriptions unlock additional features, higher export limits, and priority support.
6.2 Billing and Payment
- Subscription fees are billed in advance on a monthly or annual basis
- Payments are processed through our third-party payment providers (e.g., PayPal)
- All fees are quoted and payable in USD unless otherwise specified
- You authorize us to charge your payment method for recurring fees
6.3 Refund Policy
All payments are non-refundable except:
- If we terminate your account without cause during a paid period
- If required by applicable consumer protection laws
- At our sole discretion for documented service issues
6.4 Price Changes
We may adjust pricing with 30 days' advance notice. Price changes will not affect your current billing period.
6.5 Cancellation
You may cancel your subscription at any time. Upon cancellation, you retain access until the end of your current billing period.
7. Intellectual Property
7.1 Our Intellectual Property
The Service, including its design, features, analytics algorithms, and original content, is owned by Rank1688 and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written consent.
7.2 Third-Party Content
Vendor and product data displayed on our Service is sourced from 1688.com and may be subject to intellectual property rights held by 1688.com, Alibaba Group, or the respective vendors and manufacturers.
7.3 User License
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes, subject to these Terms.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We specifically disclaim:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Any warranty that the Service will be uninterrupted, secure, or error-free
- Any warranty regarding the accuracy or reliability of vendor/product data
- Any warranty that data will meet your specific business requirements
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- We shall not be liable for loss of profits, revenue, data, or business opportunities
- Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
- We are not responsible for decisions you make based on Service data
These limitations apply regardless of the legal theory (contract, tort, or otherwise) and even if we were advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Rank1688 and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:
- Your violation of these Terms
- Your use of the Service
- Your violation of any third-party rights
- Any content you submit or transmit through the Service
11. Third-Party Links and Services
Our Service may contain links to 1688.com and other third-party websites. These links are provided for convenience only. We do not control, endorse, or assume responsibility for any third-party content, privacy policies, or practices. Your use of third-party services is at your own risk.
12. Service Modifications and Availability
We reserve the right to:
- Modify, suspend, or discontinue any part of the Service at any time
- Perform scheduled or unscheduled maintenance
- Update features, pricing, or usage limits
We will make reasonable efforts to notify users of significant changes. We are not liable for any Service interruptions or modifications.
13. Dispute Resolution
13.1 Informal Resolution
Before initiating formal proceedings, you agree to contact us first to attempt to resolve any dispute informally. Most issues can be resolved through our customer support.
13.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Vietnam, without regard to conflict of law principles.
13.3 Jurisdiction
Any legal proceedings shall be brought exclusively in the courts located in Ho Chi Minh City, Vietnam, and you consent to personal jurisdiction in such courts.
14. Changes to Terms
We may update these Terms from time to time. When we make changes:
- We will update the "Effective Date" at the top of this page
- For material changes, we will provide at least 30 days' notice via email or Service notification
- Your continued use of the Service after changes take effect constitutes acceptance of the new Terms
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rank1688 regarding the Service.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15.3 No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.
16. Contact Us
If you have questions about these Terms or need to report a violation, please contact us:
Rank1688 Support
Email: support@rank1688.com
By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.